
Refund and Returns Policy
1. Return Eligibility: Products must be unused, unopened, and in their original packaging to qualify for a return. Returns must be initiated within 7 days of delivery.
2. Non-Returnable Items: Personal care items like opened skincare products are non-returnable for hygiene reasons.
3. Return Process:
- Contact us at info@glamourandradiance.com with your order details.
- Our team will guide you through the return process.
4. Refunds: Refunds are processed within 7-10 business days after we receive and inspect the returned product. Refunds will be issued to the original payment method.
5. Exchanges: Exchanges are subject to product availability. If the desired product is unavailable, a refund will be provided.
6. Damaged or Incorrect Items: If you receive a damaged or incorrect product, please contact us within 48 hours of delivery for a replacement or refund.
7. Cancellation Policy: Orders can be canceled within 24 hours of placing them. After this period, cancellations are subject to approval.